As the future of work shifts toward improving the employee experience – with companies putting people at the centre of everything they do, HR is shifting gears moving from a target operating model (TOM) to a target interaction model (TIM).Â
As HR becomes a more people-centered function in the TIM, employee satisfaction becomes a key success metric that emphasizes great personal and digital employee interactions. ErgoTalent assists companies with an integrated HR strategy and successful transformation across key dimensions such as processes, systems, content, and organization by building people-focused operating model designs.